Terms of Service
At The French Home Company we are committed to protecting the privacy of the personal information you provide to us on our digital channels.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We believe it is important for you to know what information we collect and how we treat the information you share with us.
The following policy will explain how your personal information will be treated as you use our digital channels and their features.
‘Personal Information’ includes your name, physical address, e-mail address(es), telephone numbers and other similar information that you provide to us by filling in forms on our website.
This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services.
We may also ask you for information if you report a problem on our site.
In addition, we may collect and process information provided by you on publicly accessible areas of third party sites. We do not sell your personal information.
In the case of actions listed above, you will be able to ‘unsubscribe’ to these at any time.
It is completely optional for you to register, participate or otherwise provide us with Personal Information in the above situations.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer.
Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.
YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our digital channels, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our digital channels; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
HOW YOUR INFORMATION IS USED
We use information held about you in the following ways:
• To ensure that content from our channels is presented in the most effective manner for you and for your computer
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
• To carry out our obligations arising from any contracts entered into between you and us
• To allow you to participate in interactive features of our service, when you choose to do so
• To notify you about changes to our service